
Richmond Mortgage Servicing Abuse Attorney
Serving Clients in Richmond, VA and Surrounding Areas
Mortgage servicing is the process by which your mortgage company or bank handles your loan. When it comes to your home, you want to be sure that the mortgage servicing is handled properly. If you have been the victim of mortgage servicing abuse, you may be entitled to compensation.
At Flores Law, our Richmond mortgage servicing abuse lawyers understand the importance of protecting your rights as a mortgage servicer and we are prepared to help you get the compensation you deserve.
Contact us today for a free consultation with our mortgage servicing abuse lawyers. We serve clients in Richmond and throughout Virginia. We also offer Spanish-language services.
What Is Mortgage Servicing?
Mortgage servicing is the process your bank or mortgage company uses to manage your mortgage. The mortgage servicer is responsible for all the actions related to your mortgage, from collecting your monthly payments to handling your foreclosure. Most mortgage servicers are for-profit companies that are hired by mortgage lenders to handle the day-to-day operations of a mortgage.
Mortgage servicing is a lucrative business. Servicers earn a percentage of the total mortgage amount, which means they have a financial incentive to collect as much money as possible from the borrower. This creates a conflict of interest, as the servicer may be more interested in maximizing profits than helping you stay current on your payments.
What Is Mortgage Servicing Abuse?
Mortgage servicing abuse is a serious issue for homeowners. Servicers are required to follow specific guidelines when handling your mortgage. However, many servicers fail to do so, and they may violate your rights as a borrower.
Common mortgage servicing abuse includes:
- Failure to follow the guidelines set forth by the Department of Housing and Urban Development (HUD)
- Failure to send you important notices
- Failure to send you accurate statements
- Failure to send you a loss mitigation application
- Failure to send you a Good Faith Estimate
- Failure to send you a payment change notice
- Failure to send you a statement of account
- Failure to send you a tax statement
- Failure to send you a payoff statement
If your servicer has failed to send you important notices, statements, or applications, they may be liable for compensation. If you have been a victim of mortgage servicing abuse, contact Flores Law today.
How Can Our Richmond Consumer Protection Lawyers Help
At Flores Law, we understand the complexities of mortgage servicing. When you work with our team, you can be confident that we have the experience to help you get the compensation you deserve. Our attorneys have handled numerous cases of mortgage servicing abuse, and we are prepared to help you as well.
Call us at (804) 315-0810 to speak with a consumer protection lawyer about the mortgage servicing abuse you are experiencing.

"He's the best professional I've seen, everything went perfect in our process thanks to Flores team. I'm definitely asking them for help if any legal representation is needed in the future."
- Jerry R.